{"id":266754,"date":"2025-01-02T15:45:22","date_gmt":"2025-01-02T20:45:22","guid":{"rendered":"https:\/\/staging.solidxperts.com\/technical-support\/"},"modified":"2025-04-05T11:29:48","modified_gmt":"2025-04-05T15:29:48","slug":"support-technique","status":"publish","type":"page","link":"https:\/\/staging.solidxperts.com\/fr\/support-technique\/","title":{"rendered":"SUPPORT TECHNIQUE"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” el_class=”pd-1 product-detail-header pd-tech-support”][vc_column][vc_row_inner el_class=”inner container container-center”][vc_column_inner][vc_column_text el_class=”title”]<\/p>\n

Bonjour, comment pouvons-nous vous aider ?<\/h1>\n

[\/vc_column_text][vc_raw_html el_class=”details”]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[\/vc_raw_html][vc_column_text el_class=”link click-to-id left”]Nouveau ici ? Inscrivez-vous maintenant!<\/a>[\/vc_column_text][vc_column_text el_class=”link right”]D\u00e9j\u00e0 membre ? Connectez-vous ici!<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_single_image img_size=”” el_class=”bg” css=”.vc_custom_1645045666085{background-image: url(https:\/\/staging.solidxperts.com\/wp-content\/uploads\/2022\/02\/3D-EXPERIENCE-3D-Render-1920-1198.jpg?id=4534) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”download-section”][vc_column][vc_row_inner el_class=”block container container-center”][vc_column_inner][vc_column_text]<\/p>\n

Solidworks and subproducts<\/h2>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”block container container-center”][vc_column_inner el_class=”download_document” width=”1\/3″][vc_column_text]Nouvelle installation,
\nSOLIDWORKS<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”download_document” width=”1\/3″][vc_column_text]Comment r\u00e9parer un
\nInstallation de SOLIDWORKS<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”download_document” width=”1\/3″][vc_column_text]D\u00e9sinstallation propre de
\nSOLIDWORKS<\/a>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”res-section” css=”.vc_custom_1740166081024{background-color: #f1f1f1 !important;}”][vc_column][vc_row_inner el_class=”block container container-center”][vc_column_inner][vc_column_text el_class=”tech-resource”]<\/p>\n

DES ID\u00c9ES UTILES TIR\u00c9ES DE NOTRE BLOG<\/h3>\n
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[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”tech-post-section”][vc_column_inner el_class=”tech-blog” width=”1\/3″][vc_single_image image=”266622″ img_size=”large”][vc_column_text el_class=”title”]<\/p>\n

Lib\u00e9rer la puissance de SOLIDWORKS : Acc\u00e9der et G\u00e9rer Vos Add-ins SOLIDWORKS<\/h4>\n

[\/vc_column_text][vc_column_text el_class=”details”]D\u00e9couvrez comment acc\u00e9der et g\u00e9rer facilement les add-ins SOLIDWORKS. Am\u00e9liorez votre productivit\u00e9….[\/vc_column_text][vc_column_text el_class=”tech-blog-date”]Lire plus<\/a><\/p>\n

18 septembre 2024<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”tech-blog” width=”1\/3″][vc_single_image image=”266624″ img_size=”large”][vc_column_text el_class=”title”]<\/p>\n

D\u00e9marrer avec Partage et Marquage sur la plateforme 3DEXPERIENCE<\/h4>\n

[\/vc_column_text][vc_column_text el_class=”details”]Bienvenue dans notre tutoriel sur la fa\u00e7on de d\u00e9marrer avec Share and Markup, le puissant outil de collaboration…[\/vc_column_text][vc_column_text el_class=”tech-blog-date”]Lire plus<\/a>
\n12 novembre 2024<\/span>[\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”tech-blog” width=”1\/3″][vc_single_image image=”266620″ img_size=”large”][vc_column_text el_class=”title”]<\/p>\n

Quoi de Neuf dans SOLIDWORKS 2025 ? Red\u00e9finir le Design, la Collaboration et la Gestion des Donn\u00e9es<\/h4>\n

[\/vc_column_text][vc_column_text el_class=”details”]Chaque ann\u00e9e, SOLIDWORKS repousse les limites de l’innovation pour r\u00e9pondre aux besoins \u00e9volutifs des…[\/vc_column_text][vc_column_text el_class=”tech-blog-date”]Lire plus<\/a>
\n13 novembre 2024<\/span>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” el_class=”pd-5 pd-form” css=”.vc_custom_1736282358646{background-image: url(https:\/\/staging.solidxperts.com\/wp-content\/uploads\/2025\/01\/BG-FORM@2x.png?id=266853) !important;}” el_id=”form”][vc_column][vc_row_inner el_class=”container container-center”][vc_column_inner el_class=”form-block”][vc_column_text el_class=”title”]Besoin d\u2019aide ? Contactez notre support et \u00e7a nous fera plaisir de vous aider.[\/vc_column_text][vc_column_text el_class=”details”]Remplissez le formulaire ci-dessous pour joindre le support technique de Solidxperts.[\/vc_column_text][vc_column_text el_class=”form-block-inner products-contact”]\n

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    VOS INFORMATIONS\n\t<\/h5>\n\t

    *Champs obligatoires\n\t<\/p>\n<\/div>\n

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    Si vous rencontrez des probl\u00e8mes, veuillez remplir les champs ci-dessous\n\t<\/h5>\n<\/div>\n
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    Options de priorit\u00e9 :<\/span>\n\t<\/p>\n\t

    CRITIQUE:<\/strong> Le logiciel ou l'imprimante n'est PAS op\u00e9rationnel(le). Aucune solution de contournement n'existe et\/ou l'activit\u00e9 de l'entreprise est gravement affect\u00e9e.<\/span>\n\t<\/p>\n\t

    \u00c9LEV\u00c9E:<\/strong> Une fonction majeure du logiciel ou de l'imprimante est inop\u00e9rante, mais le travail peut continuer avec un impact mod\u00e9r\u00e9 sur les op\u00e9rations.<\/span>\n\t<\/p>\n\t

    MOYENNE:<\/strong> Un probl\u00e8me qui n'affecte pas s\u00e9rieusement les op\u00e9rations de l'entreprise.<\/span>\n\t<\/p>\n\t

    FAIBLE:<\/strong> Une simple question dont la r\u00e9ponse peut attendre un ou deux jours.<\/span>\n\t<\/p>\n<\/div>\n

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